Refund policy

At Zorbasnutrition.com we want you to be happy with your purchase! If you’re not satisfied, we’re not satisfied.

If you’re unhappy with your order, whatever the reason may be, we’ll make it right. Contact our Customer Service team within 30 days of your purchase and we’ll either give you a full refund or in-store credit equal to the value of your product. Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

Refund Processing

If you haven’t received a refund yet, first check your bank account again. It may take some time before your refund is officially posted. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us.

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@zorbasnutrition.com.

Return Shipping

To return your product, you should mail your product to:

Zorbas Nutrition, LLC, 123 Irving Park, Streamwood IL 60107, United States.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.